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Chris emailed me this week and asked: “I was wondering how I could remotely execute a .reg file using Network Administrator?” At first I thought there might be an easy way using the remote execute option, but in order to import the file you need a copy of it on the remote machine. Instead, we […]
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Last year we released a tool called ‘SystemInfo’ that would allow users to easily see their local IP address, and other system information. It can really save time when supporting users over the phone. Instead of telling them to click on start, then control panel, and trying to guess which version of windows – you […]
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I got an email from Clair this week: “Hi Steve, We have been using the free edition of Network Administrator for quite some time. I was wondering if there was a way to get a report of all USB devices on a system?” This is a good question Clair. First let me show you how […]
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We just put the finishing touches on our latest beta of Remote Control online. What is it? It is an online service that allows you to remotely control computers as if you were there. The previous beta introduced the ability to control a computer using a support session. Here is how it works: You login […]
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For a while now Network Administrator has had a plugin that allows you to force windows updates on remote machines. Many of you use it as a backup when your Windows Update Server (WSUS) is not working. Before our plugin would just run the standard update procedure, but this would break if the remote machine […]
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File and printer sharing is needed for a variety of Windows administration tools. Our Remote Control, and Network Administrator need it to do their work. If you want to use the remote execution tool PSExec from Microsoft, it needs to be enabled. The same is true for other utilities like the cool software over at […]
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This week I got a question from Matthew: “I’m in a situation where we have high turn-over on our first level of support. I’d like the help desk person to have local admin rights on most PC’s, but not all, and not specifically the way we have them grouped in Active Directory…Is there a way […]
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Like me, you probably know that the file search in Windows is broken. I have found an alternative that is small, and fast. It is called ‘Everything’ It allows you to easily search for anything and everything on your system. Once you download and run the program, you just start typing what you are looking […]
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Almost a year ago I wrote about defraging drives from the command line. I got an email from John that week: “Hi Steve, I wanted to let you know about a free defragmentation tool. It is called UltraDefrag. It can defrag drives, Registry hives, and the paging file” It took me a while, but I […]
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I came across a free tool called Fing. If you have ever forgotten the IP address of that wireless router in the corner, or quickly need the IP of one of your printers – this is the tool to do it. I had a Xerox printer that had been moved from our old office. The […]
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